OLIO SASA protects your personal data with transparency and respect.
Privacy Policy
Last updated in May 2024
Who Are We?
The present website was created, is managed by, and is the exclusive property of:
ILANGA NATURE SA
Rue Nicolas Darche, 14
5660 Mariembourg
Belgium
VAT: BE0413.178.131
Email address: dev@ilanga-nature.com
Phone: +32 60 45 64 38
OLIO SASA establishes this privacy policy to transparently inform users of the website hosted at the following address: https://www.ilanga-nature.com/ (hereinafter referred to as the “Website“) about how personal data is collected and processed by OLIO SASA.
The term “User” refers to any individual or legal entity that visits or interacts with the Website in any way.
As such, OLIO SASA determines all technical, legal, and organizational means and purposes of processing Users’ personal data. OLIO SASA is committed to taking all necessary measures to ensure that personal data processing complies with the Law of July 30, 2018, on the protection of individuals with regard to the processing of personal data (hereinafter referred to as the “Law“) and the European Regulation of April 26, 2016, on the protection of individuals concerning the processing of personal data and the free movement of such data (hereinafter referred to as the “Regulation”).
OLIO SASA is free to choose any individual or legal entity to process Users’ personal data on its behalf (hereinafter referred to as the “Processor”). In such cases, OLIO SASA undertakes to select a Processor providing sufficient guarantees regarding technical and organizational security measures for processing personal data in compliance with the Law and the Regulation.
1. Processing of Personal Data
The use of the Website by Users may result in the communication of personal data. The processing of this data by OLIO SASA, in its capacity as Data Controller, or by service providers acting on behalf of OLIO SASA, will be in compliance with the Law and the Regulation.
Personal data will be processed by OLIO SASA, in accordance with the purposes outlined below, through:
- An automated procedure;
- The newsletter subscription form;
- The use of cookies;
- The sending of surveys or questionnaires.
2. Purpose of Personal Data Processing
In accordance with Article 13 of the Regulation, the purposes of personal data processing are communicated to the User and are as follows:
- Ensure the execution of the services offered and agreed upon on the Website;
- Ensure the monitoring of the execution of the services provided;
- Conduct marketing activities and promotional information campaigns with the User’s prior consent and until its revocation, such as sending promotions on the Data Controller’s products;
- Respond to the User’s inquiries;
- Generate statistics to improve the Website, the services offered, and internal operational organization;
- Enhance the quality of the Website and the products and/or services provided by the Data Controller;
- Enable better identification of the User’s interests.
3. General Provisions
The User consents, when visiting and using the Website, that OLIO SASA collects and processes the following personal data in accordance with the methods and principles outlined in this Privacy Policy:
- User information provided for contractual purposes and to ensure the proper execution of mutual obligations, such as name, surname, address, and generally any information voluntarily provided by the User;
- User information provided when filling out forms or contacting by phone, including email address and phone number;
- Regarding each visit of Users to the Website, the automatically collected information includes:
a. IP address, browser type and model, time zone, operating system;
b. All information regarding the pages the User has viewed on the Website, including the URL, browsing time, etc.
4. Consent
By accessing and using the Website, the User declares that they have read and freely, specifically, knowingly, and unambiguously agreed to the processing of their personal data as outlined in this Privacy Policy. This agreement applies to the content of this Privacy Policy.
Consent is given through a positive action where the User checks the box linking to the Privacy Policy via a hyperlink. This consent is a necessary condition for performing certain actions on the Website or for enabling the User to enter into a contractual relationship with OLIO SASA. Any contract between OLIO SASA and a User regarding the services and goods offered on the Website is subject to the User’s acceptance of the Privacy Policy.
The User consents to the Data Controller processing and collecting their personal data, as described in this Privacy Policy, for the purposes mentioned above.
The User has the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent previously given.
5. Retention Period of Users' Personal Data
In accordance with Article 13, paragraph 2 of the Regulation and the Law, the Data Controller retains personal data only for the period reasonably necessary to fulfill the purposes for which it is processed.
This retention period will, in all cases, be less than 3 years.
6. Recipients of Data and Disclosure to Third Parties
Personal data may be transmitted to employees, collaborators, or subcontractors who provide adequate data security guarantees and work with OLIO SASA in the provision of services. They act under the direct authority of OLIO SASA and are responsible for collecting, processing, or outsourcing these data.
In all cases, the recipients of the data and those to whom this data has been disclosed will comply with the content of this Privacy Policy. OLIO SASA ensures that they will process this data solely for the intended purposes, in a discreet and secure manner.
In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, the User will be informed in advance and given the opportunity to express consent for the use of their personal data.
7. Data Protection Officer (DPO)
The following person is appointed as the Data Protection Officer (DPO): LAURENT Olivier.
The role of the DPO is to ensure the proper implementation of national and supranational provisions regarding the collection and processing of personal data.
The DPO can be contacted as follows:
Email address: olivier@ilanga-nature.com
8. Users' Rights
At any time, the User may exercise their rights by sending an email to the following address: infos@ilanga-nature.com, or by postal mail, including a copy of their ID card, to the following address: Rue Nicolas Darche, 14, 5660, Couvin.
- Right of Access
In accordance with Article 15 of the Regulation, OLIO SASA guarantees the User’s right of access to their personal data. The User has the right to obtain access to the personal data concerning them, as well as the following information:
- the purposes of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly recipients in third-party countries or international organizations;
- where possible, the envisaged retention period for the personal data, or, if not possible, the criteria used to determine this period;
- the existence of automated decision-making, including profiling, as referred to in Article 22, paragraphs 1 and 4 of the Regulation, and, at least in such cases, useful information regarding the underlying logic, as well as the significance and intended consequences of such processing for the data subject.
The Data Controller may charge a reasonable fee based on administrative costs for any additional copies requested by the User.
If the User makes this request electronically (e.g., via email), the information will be provided in a commonly used electronic format unless the User requests otherwise.
A copy of their data will be provided to the User no later than one month after receiving the request.
- Right to Rectification
OLIO SASA guarantees the User the right to rectify and delete personal data.
In accordance with Article 16 of the Regulation, incorrect, inaccurate, or irrelevant data can be corrected or deleted at any time. The User can make necessary changes themselves from their user account, unless these changes cannot be made independently, in which case the User may submit a request to OLIO SASA.
In accordance with Article 19 of the Regulation, the Data Controller will notify each recipient to whom the personal data has been disclosed of any rectification, unless such communication is impossible or would require disproportionate effort. The Data Controller will provide the data subject with information about these recipients upon request.
- Right to Erasure
The User has the right to obtain the erasure of their personal data without undue delay in the cases outlined in Article 17 of the Regulation.
When the Data Controller has made personal data public and is required to erase it under the previous paragraph, the Data Controller, considering available technologies and implementation costs, takes reasonable steps, including technical measures, to inform other data controllers who process such personal data that the data subject has requested the erasure of any links to, or copies or reproductions of, such personal data.
The previous two paragraphs do not apply if the processing is necessary for:
- the exercise of the right to freedom of expression and information;
- compliance with a legal obligation requiring processing under EU law or the law of the Member State to which the Data Controller is subject, or to perform a task in the public interest or in the exercise of official authority vested in the Data Controller;
- the establishment, exercise, or defense of legal claims.
In accordance with Article 19 of the Regulation, the Data Controller will notify each recipient to whom personal data has been disclosed of any erasure of personal data or restriction of processing, unless such notification is impossible or would require disproportionate effort. The Data Controller will provide the data subject with information about these recipients upon request.
- Right to Restriction of Processing
The User has the right to obtain the restriction of processing of their personal data in the cases outlined in Article 19 of the Regulation.
In accordance with Article 19 of the Regulation, the Data Controller will notify each recipient to whom personal data has been disclosed of any restriction of processing, unless such notification is impossible or would require disproportionate effort. The Data Controller will provide the data subject with information about these recipients upon request.
- Right to Data Portability
In accordance with Article 20 of the Regulation, Users have the right to receive their personal data from OLIO SASA in a structured, commonly used, and machine-readable format. Users have the right to transmit these data to another data controller without hindrance from OLIO SASA in the cases provided for by the Regulation.
When the User exercises their right to data portability as provided above, they have the right to request that their personal data be transmitted directly from one data controller to another, where technically feasible.
The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
The right to data portability does not adversely affect the rights and freedoms of third parties.
- Right to Object and Automated Individual Decision-Making
The User has the right at any time to object to the processing of their personal data on grounds relating to their particular situation, including the processing of personal data carried out by OLIO SASA. In accordance with Article 21 of the Regulation, OLIO SASA will no longer process personal data unless there are legitimate and compelling reasons for the processing that override the interests, rights, and freedoms of the User, or for the establishment, exercise, or defense of legal claims.
When personal data is processed for direct marketing purposes, the User has the right to object at any time to the processing of personal data concerning them for such marketing purposes, including profiling to the extent related to such marketing.
When the data subject objects to processing for direct marketing purposes, personal data will no longer be processed for such purposes.
- Right to Lodge a Complaint
The User has the right to lodge a complaint regarding the processing of their personal data by OLIO SASA with the Data Protection Authority responsible for the Belgian territory. Further information can be found on their website: https://www.autoriteprotectiondonnees.be
A complaint may be filed at the following addresses:
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Phone: +32 2 274 48 00
Fax: +32 2 274 48 35
Email: contact@apd-gba.be
The User may also lodge a complaint with the court of first instance in their place of residence.
9. Cookies
Here is the translation of your text into English:
The Site uses cookies to distinguish Users of the Site. This helps provide Users with a better browsing experience and improve the Site and its content. The objectives and methods of cookies are outlined in this article.
The cookie policy is automatically generated by WordPress.
10. Limitation of Liability of the Data Controller
The website may contain links to other websites owned by third parties not affiliated with OLIO SASA. The content of these sites and their compliance with the Law and Regulations are not the responsibility of OLIO SASA.
The holder of parental authority must give explicit consent for a minor under the age of 16 to disclose personal information or data on the website. OLIO SASA strongly advises individuals exercising parental authority over minors to promote responsible and secure internet use. The Data Controller cannot be held responsible for collecting and processing personal information and data from minors under the age of 16 whose consent is not effectively covered by that of their legal parents, or for incorrect data—particularly regarding age—entered by minors. In no event will personal data be processed by the Data Controller if the User specifies that they are under the age of 16.
OLIO SASA is not responsible for the loss, corruption, or theft of personal data caused by the presence of viruses or as a result of cyberattacks.
11. Security
The Data Controller uses industry-standard encryption technologies for the transfer or collection of data on the Website.
12. Modification of the Privacy Policy
OLIO SASA reserves the right to modify this Privacy Policy in order to comply with legal obligations. The user is therefore encouraged to regularly review the Privacy Policy to stay informed of any changes or updates. Such modifications will be posted on the Website or sent by email for enforceability purposes.
13. Applicable Law and Competent Jurisdiction
This Privacy Policy is exclusively governed by Belgian law. Any dispute will be brought before the courts of the judicial district where OLIO SASA’s registered office is located, namely the Courts of Namur.
14. Contact
For any questions or complaints regarding this Privacy Policy, the User can contact the Data Controller at the following address: infos@ilanga-nature.com with the subject “Privacy Policy.”